Terms & Conditions
Thank you for choosing Shop Ranaya for your jewelry and accessory needs. Please take a moment to review the following terms and conditions that govern your use of our website and the purchase of products from us. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions.
Product Information & Pricing
– We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and pricing. However, we cannot guarantee that all information is completely error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information without prior notice.
– Prices displayed on our website are in Ghanaian Cedi (GHS). Shipping charges, if any, will be added to the total purchase price during the checkout process.
Order Acceptance & Payment
– Placing an order through our website constitutes an offer to purchase the selected products
– We reserve the right to accept or decline your order in our sole discretion. If we are unable to accept your order, we will notify you and refund any payment made.
– Payment for orders can be made through the available payment methods specified on our website. All payments must be made in full and in the currency specified.
Shipping & Delivery
– We currently offer shipping within Ghana only. We strive to process and dispatch orders promptly, but please note that delivery times may vary depending on your location and other factors beyond our control.
– Shipping fees, if applicable, will be calculated and displayed during the checkout process.
– Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete address information provided by you.
Returns & Exchanges
– We want you to be satisfied with your purchase. If you receive a damaged or defective item, please contact us within 24hours of receipt to arrange for a return or exchange.
– Returns or exchanges may be subject to certain conditions, such as the item being unused, in its original packaging, and accompanied by the purchase receipt.
– Please note that for hygiene reasons, certain products, such as earrings, may not be eligible for return or exchange unless they are faulty or damaged upon receipt.
Intellectual Property
-All intellectual property rights, including trademarks and copyrights, displayed on our website and associated with our products, are the property of their respective owners.
– You may not use, reproduce, modify, or distribute any of our intellectual property without prior written consent.
These terms and conditions are subject to change without prior notice. We recommend reviewing them periodically for any updates. If you have any questions or concerns regarding these terms and conditions, please contact us for clarification.
